Privacy policy.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

The Great-Grandchild.co.uk collects the following data:

  • Personal identification information (Name, email address, phone number, etc.) - only when you give us the data while checking out.

How do we collect your data?

You directly provide The Great-Grandchild.co.uk with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

How will we use your data?

The Great-Grandchild.co.uk collects your data so that we can:

  • Process and manage your order.

  • Email you with special offers on other products and services we think you might like.

  • Email you with a specific link to checkout a custom product following quotes/ordering.

and to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

When The Great-Grandchild.co.uk processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

The Great-Grandchild.co.uk securely stores your data with our host Squarespace which has its own secuirity policies available to view here.

The Great-Grandchild.co.uk will keep your details for up to 5 years for accounting purposes. Once this time period has expired or sooner, we will delete your data by contacting Squarespace (privacy@squarespace.com) and requesting specific data deletion.

Marketing

Our Company may like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Great-Grandchild.co.uk from contacting you for marketing purposes.

What are your data protection rights?

The Great-Grandchild.co.uk would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sasha@thegreatgrandchild.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in (if required), keeping track of your shopping cart

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously shopping cart and or selected preferences. These are considered essential.

  • We use Analytics and Performance cookies to collect information about how visitors interact with the site. Storing these cookies is how Squarespace generates data for our Analytics, such as traffic sources, unique visitors, and cart abandonment.

  • To see which cookies Squarespace hosted sites might use see: https://support.squarespace.com/hc/en-us/articles/360001264507

How to manage cookies

You can set your browser not to accept cookies, and the above website ( allaboutcookies.org ) tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 7 September 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: sasha@thegreatgrandchild.co.uk